Large Language Models
5d ago
One in Ten Americans Seek Guidance from AI Chatbots for Emotional Support and Decision-Making
Oct 3, 2026
AI Summary
A recent report indicates that 10% of Americans are using AI chatbots for emotional support and advice. This trend reflects a broader societal pattern where individuals turn to AI for guidance on complex moral and ethical questions, reminiscent of ancient oracles.
- A 2026 Pew report found that 10% of Americans use chatbots for emotional support or companionship.
- A study of 1.1 million ChatGPT conversations revealed that 49% involved users seeking information or advice.
- The Ask Delphi AI system received 3 million queries in a few weeks in 2021, prompting concerns about users viewing it as a moral authority.
- The name 'Delphi' references the ancient Greek oracle, suggesting a historical pattern of seeking guidance from enigmatic sources during challenging times.
- Oracles and divination practices have historically provided answers through random techniques, creating a sense of authority and transcendence.
- Modern AI chatbots, like ChatGPT, are seen as opaque systems, with even their designers acknowledging a lack of understanding of how they produce certain responses.
- The phenomenon of AI conversations gravitating toward spiritual themes has been observed, indicating a complex relationship between users and AI.
- The use of AI for guidance reflects a long-standing human tendency to seek answers beyond personal knowledge when faced with difficult questions.
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