Large Language Models
5d ago
User Reports Loss of Access to Projects After Unsubscribing from Claude Design
May 13, 2026
AI Summary
A user experienced a loss of access to their projects on Claude Design after unsubscribing from the service. This incident highlights ongoing issues with access and credit management in subscription-based AI tools.
- A user reported losing access to their projects on Claude Design after canceling their subscription, which had not happened with other LLM applications previously used.
- The user had previously received extra credits due to service issues but lost access to those credits after their subscription ended.
- The user expressed sympathy for the engineers but criticized the complexity of the billing and access policies, suggesting they disproportionately affect users.
- The post aims to alert other users about potential issues with the service after the user's attempts to notify the company on social media were unsuccessful.
claudecodexsubscriptionaccessprojects