Vapi achieves $500 million valuation after Amazon Ring selects its AI voice platform

May 12, 2026

AI Summary

Vapi, an AI voice startup, has reached a valuation of $500 million following a $50 million Series B funding round led by Peak XV Partners. Amazon Ring chose Vapi to manage its inbound customer calls, resulting in improved customer satisfaction and significant call volume handled by the platform.

Amazon Ring selected Vapi from over 40 AI voice vendors to manage its inbound phone traffic during a surge in customer-support calls last holiday season. Ring now routes all its inbound calls through Vapi's platform.
Vapi raised $50 million in Series B funding, led by Peak XV Partners, bringing its total valuation to approximately $500 million. Other investors included Microsoft's M12, Kleiner Perkins, and Bessemer Venture Partners.
Vapi processes between 1 million and 5 million calls daily, with enterprise clients such as Kavak, Instawork, New York Life, UnityAI, Cherry, and Intuit. The startup has handled over 1 billion calls since its inception.
Founded by Jordan Dearsley and Nikhil Gupta, Vapi initially started as an AI therapist project before pivoting to focus on voice infrastructure. The company launched publicly in 2024.
Vapi differentiates itself by providing tools for companies to build and manage voice agents, emphasizing infrastructure and orchestration rather than pre-packaged applications.
The startup plans to use the new funding to expand its engineering, infrastructure, and go-to-market teams, and currently employs around 100 people.

ai voicestartupcustomer supportsales callsvaluation

Vapi achieves $500 million valuation after Amazon Ring selects its AI voice platform

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